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FriedaD
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without opening the computer, how do i find out what battery I have?

HP Recommended
HP Pavilion-15-cc183cl
Microsoft Windows 10 (64-bit)

I have an HP Pavilion-15-cc183cl (with optical drive) and purchased it nearly 3 years ago. I think I need a new battery. I have one from another Pavilion that I own, that I never ended up installing, an HT03XL. Is this the same battery that I have in this computer? How do I find out? I can't find any documentation as to what battery I have. I don't want to open up the computer just to find out.

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praveenbv
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi@FriedaD, Welcome to the HP Support Community!

 

I'd be happy to assist you with the replacement battery without opening the computer, 

 

You need a Battery (3-cell, 41-WHr, 3.6-AHr, Li-ion) 920070-855

 

Please find the link Computer components

             

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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