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- without opening the computer, how do i find out what battery...

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11-28-2020 08:06 AM
I have an HP Pavilion-15-cc183cl (with optical drive) and purchased it nearly 3 years ago. I think I need a new battery. I have one from another Pavilion that I own, that I never ended up installing, an HT03XL. Is this the same battery that I have in this computer? How do I find out? I can't find any documentation as to what battery I have. I don't want to open up the computer just to find out.
12-01-2020 02:44 PM - edited 12-01-2020 02:44 PM
Hi@FriedaD, Welcome to the HP Support Community!
I'd be happy to assist you with the replacement battery without opening the computer,
You need a Battery (3-cell, 41-WHr, 3.6-AHr, Li-ion) 920070-855
Please find the link Computer components
Hope this helps! Keep me posted.
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