• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

Mine too.  The only solution I know of is buy a new non HP computer.  I realize that is a crappy answer.  The dv 7 is a bad computer beyond the issues with heat.

HP Recommended

There's a reason why HP has the highest failure rates out of any major laptop producer, they suck.  I am a former loyal HP customer who will never, ever buy another.  I have 4 hp's, they all run extremely hot.  My newest machine is 1 year old and you can fry an egg on it.

 

I have my processor running at 99% with the battery removed on a cooling pad and it still runs at 75C while I post this.  Complete junk.  I don't game or anything with this crap for fear it will blow up. 

 

HP sucks. 

HP Recommended

Hello Top Student,

 

One other thing you may want to do, actually two things.

 

1. Just cleaning the fan the way you suggest may not get all th vent holes cleared out. It is better to take the lap top apart remove the motherboard and remove the fan along with the heat sinks. Next you will find 4 screws on the top side of the fan, remove them. This will seperate the fan from it's housing, now look at the vents from the inside, you may notice a lot of lint stuck squished agains the fan cover. Take a small brush or caned air to clean out. Then take a q-tip and some rubbing alcohol and clean each fan blade. this will take care of the fan problem.

 

2. I have noticed on most of these laptops that the heatsink compound is lacking to say the leaset. Clean the compound off of the processor and heat sinks. Clean with rubbing alcohol then apply a liberal amount of thermal past and re attach.

 

I did these two things and have not had any more problems with overheating. Below are two videos. The first will show you how to take apart your laptop. The second will show you how to remove the fan/heatsinks and apply the new thermal comound.

 

Hope this helps......

 

1. http://www.youtube.com/watch?v=m_zp9oubg54

 

2. http://www.youtube.com/watch?v=AGBBFdrwxzw

 

Good Luck.

HP Recommended
I just got back inside from the garage after giving my HP dv6 another blasting of air from my air compressor air gun attachment. Soon after I first bought it, it was stating to get noisy (fans) and overheat. When it finally got so bad that it just shut down due to excessive temperatures, I called to complain to HP. Their response was blast the vents on the side with compressed air. To my surprise it worked a treat!
I believe you can but pressure cans of compressed air from your local Jaycar electronics shop too??
I now get much longer times between 'air blasts' thanks to being more savvy about where I use my laptop and the fact that I picked up a very cheap, near new, microsoft laptop cooler to enable me to use it in bed and even watch movies at times. The speed at which it gets noisy and hot is directly related to how dusty your environment is. In the comfort of an air-conditioned office, there is minimal dust and you get better functionality from it's rather pathetically designed cooling system.
Blast of air, problem solved! ...saves having to dismantle your laptop! ;o
good luck.
HP Recommended

My g7 is 7 months old and has been getting super hot & literally "screaming" within a few minutes of turning it on.   I've had several issues with it shutting down and getting a blue screen lately.  I always have a cooling fan underneath it.  I used a can of compressed air to blast the side vents, and sure enough it sounds normal and is not overheating now.  Hoping this lasts awhile.  But if your computer is overheating and running really loudly, try the compressed air.  It helped me.

HP Recommended

Sad, but true.

HP used to be a great company, but now they really don't care about their customers.

My HP Davilion dv7 runs too hot to last for even 2 hours, mainly due to the broken hinge (left side like everyone else!!!)

But their service center in Brazil says I have to pay over $1000 to get it repaired....talk about crooks !!!

So, my solution was to but a Sony Viao, which is running just fine.

 

Good-bye HP, I really hope you go bankrupt....it's the least you deserve !!!

HP Recommended
I have this laptop also, I caught the problem of my laptop overheating before my warranty was up and sent it back they said that they fixed it or better yet put a bandage on it. A couple of months after my warranty was up it happened again this time they wanted me to pay for the repairs because they said it was a different problem, they said my hard drive dose not exits . Go figure. I have a desktop that suck and I have another smaller HP laptop that works good but I will never ever buy another HP again because there company dose not care about customer satisfaction .
HP Recommended

Temporary solution

Vacuumclean the air passages. Lift the laptop 1 to 2 cm above the table and put something under each corner to get more airflow under the laptop. I did and the CPU temperature fell ca 10C+. Don't block the laptop's air passages.

HP Recommended

Hey guys,
I actually kinda find out a pretty simple solution. Not the best, but at least the pc is cool.

Just go on Control Panel > Power Options and when you have to select a plan check Power Saver.

That's it... it works.

HP Recommended

HP Pavilion g7 runs to hot and turns off

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.