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‎10-03-2022 12:49 PM

HP Recommended

Is it possible the PC damaged the first charger?

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‎10-03-2022 01:45 PM

HP Recommended

Hello @DanteNG01 

 

@DanteNG01 wrote:

Is it possible the PC damaged the first charger?

Sorry I cannot answer this question.

(1) I don't know what first charger you used [ Output. V (Voltage), A (Ampere), W (Wattage) ] ?

(2) I don't know what second charger you used [ Output. V (Voltage), A (Ampere), W (Wattage) ] ?

 

Our options are exhausted...

You should have it <serviced> by a professional notebook (chip level) repair store.

 

Good luck

 

 

 

 

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‎10-12-2022 05:58 PM

HP Recommended

Did this work for you?

 

Looking through the guide, I found my current card and other suggestions under Wireless:

 

Wireless -- Wireless Local Area Network (WLAN) (select products only)
> Intel Wireless-AC 9560 802.11ac 2 × 2 Wi-Fi + Bluetooth® 5 (MU-MIMO supported)
> Intel Wi-Fi 6 AX201 + Bluetooth 5 (non-vPro™) (802.11ax 2 × 2, MU-MIMO, supporting gigabit file transfer
speeds)
> Realtek RTL8822BE 802.11ac/abgn 2 × 2 + Bluetooth 5 (MU-MIMO supported)

 

 I don't know what "abgn" is, but Realtek RTL888.436.0851ac PCIe Adapter is what I found my computer to have.

 

So can I also try this solution. Please let me know are there drawbacks from this?

Thanks in advance.

Cheers

 

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