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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- App update message - HP Accelerometer

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12-08-2017 08:49 PM
Hello DavidPK,
I have had the same issue, although, unfortunately, your method does not fix it. The message disappears for the time being, but once I Restart my laptop again, it begins to become an issue again. Thank you for attempting to help, though.
-Kyle
12-08-2017 10:04 PM
Without reading back thru all the pages of this thread I am just wondering if you have installed latest from Nov:
http://ftp.hp.com/pub/softpaq/sp83501-84000/sp83846.exe
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12-08-2017 10:31 PM
Hey CherylG,
I managed to fix it. It turns out it wasn't just an issue regarding the HP Accelerometer, but rather a whole issue with the HP Support Assistant. After fixing the HPSA, it fixed itself, thank you for getting back to me!
-Kyle
12-10-2017 08:32 AM
Hello JOAT2,
I had the same issue, here is a list of steps I did in order to fix it, for me at least.
- Install the latest HP Support Assistant HP Support Assistant
- Uninstall HP 3D DriveGuard
- Restart P.C.
- Go to HPSA
- Search for Updates
- HP 3D DriveGuard should be available for download from the Updates tab
I hope this helps!
-Kyle
12-20-2017 02:48 AM
@CherylG wrote:Without reading back thru all the pages of this thread I am just wondering if you have installed latest from Nov:
http://ftp.hp.com/pub/softpaq/sp83501-84000/sp83846.exe
This version finally worked for me. Thanks.