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‎06-20-2025 06:57 AM

HP Recommended

BAC PAPIER OUVERT OU VIDE 

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2 REPLIES 2

‎06-21-2025 06:16 AM

HP Recommended

Hi @Benoit29,

 

Thank you for reaching out to us! To ensure we can assist you effectively, we kindly ask that you respond in English, as it is the language we currently support here.

 

Take care and have a good day

Nal_NR-Moderator
I am an HP Employee

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‎06-21-2025 09:31 AM

HP Recommended

The problem consists in : when my I Phone ou my Mac book are recognized by printerENVY 5540 , the word Paper tray open or empty ! but paper tray is full ? so what is wrong ? the printer or the HP application recorded on I phone and Mac book ? 

thank you for your help

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