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‎07-11-2019 03:55 PM

HP Recommended
Product: Pavillion dv6-1130ei
Operating System: Microsoft Windows 7 (32-bit)

Three  Base System Device missing and MTP cannot install drivers

 

Pavillion dv6-1130ei     Windows 7 32bit Ultimate  Service Pack 1

 

MTP Hardware ID : USB\VID_0E8D&PID_201D&REV_????&MI_00

                                 :  USB\VID_0E8D&PID_201D&MI_00

 

UNKNOWN DEVICE ID : ACPI\ENE0100

                                         : *ENE0100

1 REPLY 1

‎07-11-2019 06:00 PM

HP Recommended

Hi:

 

You need these drivers for the base system device, and ACPI\ENE0100:

 

This package contains the JMicron Card Reader driver for the supported notebook/laptop models and operating systems.

 

https://ftp.hp.com/pub/softpaq/sp45001-45500/sp45046.exe

 

This package contains the ENE CIR Receiver Driver for the supported notebook/laptop models and operating systems.

 

https://ftp.hp.com/pub/softpaq/sp45001-45500/sp45045.exe

 

For how to install the MTP device, watch this video...

 

https://www.youtube.com/watch?v=TpGSuXUzw3w

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