• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Pavillion dv6-1130ei
Microsoft Windows 7 (32-bit)

Three  Base System Device missing and MTP cannot install drivers

 

Pavillion dv6-1130ei     Windows 7 32bit Ultimate  Service Pack 1

 

MTP Hardware ID : USB\VID_0E8D&PID_201D&REV_????&MI_00

                                 :  USB\VID_0E8D&PID_201D&MI_00

 

UNKNOWN DEVICE ID : ACPI\ENE0100

                                         : *ENE0100

1 REPLY 1
HP Recommended

Hi:

 

You need these drivers for the base system device, and ACPI\ENE0100:

 

This package contains the JMicron Card Reader driver for the supported notebook/laptop models and operating systems.

 

https://ftp.hp.com/pub/softpaq/sp45001-45500/sp45046.exe

 

This package contains the ENE CIR Receiver Driver for the supported notebook/laptop models and operating systems.

 

https://ftp.hp.com/pub/softpaq/sp45001-45500/sp45045.exe

 

For how to install the MTP device, watch this video...

 

https://www.youtube.com/watch?v=TpGSuXUzw3w

How To Fix MTP USB Device Driver Samsung & Android USB Device for Windows 10/8/7). Check Unbreakable Android Charging & Data Universal Cable Price : https://amzn.to/2VJA8xv Visit Our Blog : https://gadgetrio.us Our Store :- https://gadgetrio.com How To Fix Install MTP USB Driver on Windows 10 ...
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.