Battery won't charge, this is a 2nd used computer

[jjd21_ds-ds32]

The battery won't charge, I charged for the whole night but when I see it at the morning, it's till at 0%, guys wth is wrong with this PC

[Dragon-Fur]

@jjd21_ds-ds32 

Product introduced 2014

The battery is likely dead.

You can attempt to test battery and AC charger -

Be Aware:  There is generally no "coming back" from 0 (zero) percent.

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Run Component Tests – How to

TKB Article contributed by HP Wes_notebooks 

Clear and easy to understand "how-to" instructions for completing component testing

Testing for Hardware Failures

TKB Article contributed by HP Expert Erico

What is going on with the battery installed in my computer?

Battery Report and other solutions

Is your notebook plugged in and not charging?

And

Video Help

How To Generate A Detailed Laptop Battery Report

Open

HP Pavilion 17 Notebook PC HP Pavilion 15 Notebook PC - Maintenance and Service Guide

Page 76

Description                                                         Spare part number

4-cell, 41 WHr 2.8AH Li-ion battery                 756743-001

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Find / Check for parts at PartSurfer / HP Parts Store

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HP Pavilion 15-p036tx Notebook PC 

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[jjd21_ds-ds32]

You mean put the tester to test if it's the charger fault?

[Dragon-Fur]

@jjd21_ds-ds32 

There are options to test several of the components, including the battery and the AC Adapter (charger).

The battery is likely just dead and must be replaced.

If you wish to do so, test both battery and the AC Adapter.

The test for the Adapter is in Component tests.

Read more about the process / procedure here:

TKB Article contributed by HP Wes_notebooks 

Testing for Hardware Failures

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Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution" .

[jjd21_ds-ds32]

Thanks and I will try to buy another battery.