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Locked

‎09-18-2024 01:54 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hello guys recently i buy from ebay   an hp elitebook x360 g8( present for my daughter) unfortunately when i try to install an fresh new windows 10(64)  i see there is bios protected administrator password is any chance to removed or to changed? coz the seller has vanished and i can't do anything right now. Any solved with be much appriciadet. Thank you

Category:
1 REPLY 1

‎09-18-2024 02:18 AM

HP Recommended

Hello @Withoutme ,

 

welcome to the HP Poly community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.

 

For cases related to BitLocker issues, please contact Microsoft Support.

 

Best regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

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