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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: Brightness HotKeys Not Working

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10-22-2015 09:57 AM
I performed a clean install for Windows 10 on a ZBook 15 G2. I installed the drivers from HP. The issue is the hotkeys to change the brightness does not work, however, all other hotkey functions work just fine.
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Accepted Solutions
10-22-2015 01:21 PM
You can try the link shown below to resolve this issue
Hope this helps, for any further queries reply to the post and feel free to join us again
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
K N R K
Although I am an HP employee, I am speaking for myself and not for HP
10-22-2015 01:21 PM
You can try the link shown below to resolve this issue
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
K N R K
Although I am an HP employee, I am speaking for myself and not for HP
10-22-2015 01:27 PM - edited 10-22-2015 01:28 PM
You can try the link shown below to resolve this issue
Note: We dont have HP Hotkey Support driver in HP website for Windows 10 yet
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
GBL84
I am not an HP Employee
07-05-2019 04:30 AM
I resolved this issue on Windows 10 1903 by changing the monitor driver from PnP-Monitor (Standard) to Generic PnP Monitor:
- Right Click the Windows Start Menu icon
- Device Manager
- Open Monitors
- Right Click the monitor shown (it was PnP-Monitor (Standard) for me)
- Click Update Driver
- Browse My Computer
- Let me pick from a list...
- Click Generic PnP Monitor
- Next
- Close
Note that I had already installed the Hot Key drivers from the HP support site, so you may need those as well.