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Choose your keyboard loop Need win 10 installation disc

HP Recommended
Envy Notebook 15
Microsoft Windows 10 (64-bit)

My laptop will not boot, i am stuck in a loop of Choose your keyboard , i need a win 10 installation/recovery disc

i cannot download  win 10 from the MCT  Microsoft site because the new file is 5gb which will not burn or transfer to a Fat32 flash drive, , please advise

Thank you

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Message 2 of 10
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Hi
PLEASE POST ANY RESULTS.
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.

NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

https://www.microsoft.com/en-us/software-download/windows10

https://go.microsoft.com/fwlink/?LinkId=691209

 

 

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doing the test as we speak. 32mins, will let you know when complete, i was reading your excellent post on linux mint, i did this last night and transferred all my files from C (SSD) to D (norm) what a wonderful tool, my main objective here is to reinstall,/recover win without losing any data

thank you

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Message 4 of 10
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System Test PASSED on all accounts, please advise

thank you

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Message 5 of 10
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Hi

From 2016 onwards there is a possible recovery option via the cloud...
HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 7 & 10)
https://support.hp.com/us-en/document/c06162205

 

So with LinuxMINT running, it may be possible to achieve the above, and/or somewhere to store the iso download of W10, 

https://www.microsoft.com/en-us/software-download/windows10iso
https://www.microsoft.com/en-us/software-download/windows10


Expand/Extract/Burn the iso Image onto a DVD/USB as needed.
Microsoft’s Creator Tool will make the required DVD or USB.

Something here may suit...

https://mintguide.org/tools/317-make-a-bootable-flash-drive-from-an-iso-image-on-linux-mint.html

 

 

If it was a W7 problem the usual way is to extract expand the iso onto a small partition and the run setup exe from a bootable

device to get you started.

 

https://www.top-password.com/blog/how-to-manually-clear-or-set-dirty-bit-on-windows-volume/

https://www.raymond.cc/blog/manually-reset-or-clear-dirty-bit-in-windows-without-chkdsk/

 

I use Gparted and Linux.

 

So please indicate your preference and what resources you have.

 

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ok i have downloaded the win 10.. it will not fit on  a usb or dvd because the file is to big... hp cloud does not have the envy 15listed in its model.. hp support on WhatsApp wants me to buy a win 10.. disgusting  forget it I buy a lot of hp products for my family... never again, I will mention this to friends on social media... customer service sucks!

thank you

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Message 7 of 10
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Hi

Since you are already upset....

"" burn or transfer to a Fat32 flash drive,""

 

"Limitations come with that age, however. Individual files on a FAT32 drive can’t be over 4 GB in size—that’s the maximum. A FAT32 partition must also be less than 8 TB, which admittedly is less of a limitation unless you’re using super-high-capacity drives."

 

So I am going to double check.... Downloaded.  

4,056,256 KB which seems reasonable.

DVD created by the Download tool, which in Mint you would do yourself.

I:\>dir

11/05/2020 11:27 <DIR> boot
11/05/2020 11:27 <DIR> efi
01/06/2020 14:07 <DIR> sources
11/05/2020 11:27 <DIR> support
11/05/2020 11:24 128 autorun.inf
11/05/2020 11:24 413,738 bootmgr
11/05/2020 11:24 1,541,648 bootmgr.efi
11/05/2020 11:24 74,184 setup.exe

 

Nothing over 4 GB that I can see.

Total DVD disk space used 3.87 GB - 517 MB free.

 

I am sure that when new you should have made the Recovery Media then for this kind of situation.

 

 

 

I suggest you rethink your strategy.

 

 

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you must have downloaded that iso a few years ago, the current download is 4.9 gb  the install.wim file is 4.5gb if you find another solution let me know... you're right i'm upset, I have spent thousands on HP products.. this laptop is 6months out of warranty, at least dell send you the discs free of charge, HP want to charge me... never again!

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I downloaded it today.

Directory of S:\Downloads

29/05/2020 16:48 4,320,526,336 Win8.1_English_x64.iso
01/06/2020 14:11 4,153,606,144 Windows.iso

 

It is actually smaller than the W8 iso.

 

I made my own as you could do if you wanted to.

 

BYE and good luck with Dell.

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well if you have it white not upload it for me to download or send me the link to where I can download a smaller iso?

or why not look at my original first post? it would have saved 5 hours??

"i need a win 10 installation/recovery disc
i cannot download win 10 from the MCT Microsoft site because the new file is 5gb which will not burn or transfer to a Fat32 flash drive, , please advise
Thank you"


 

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