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- Re: Choose your keyboard loop Need win 10 installation disc

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06-01-2020 02:41 AM
My laptop will not boot, i am stuck in a loop of Choose your keyboard , i need a win 10 installation/recovery disc
i cannot download win 10 from the MCT Microsoft site because the new file is 5gb which will not burn or transfer to a Fat32 flash drive, , please advise
Thank you
06-01-2020 02:57 AM
Hi
PLEASE POST ANY RESULTS.
First:- Turn off the computer, press and hold the PWR button for 4 seconds.
Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.
Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.
NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).
https://www.microsoft.com/en-us/software-download/windows10
https://go.microsoft.com/fwlink/?LinkId=691209
06-01-2020 03:16 AM
doing the test as we speak. 32mins, will let you know when complete, i was reading your excellent post on linux mint, i did this last night and transferred all my files from C (SSD) to D (norm) what a wonderful tool, my main objective here is to reinstall,/recover win without losing any data
thank you
06-01-2020 06:00 AM
Hi
From 2016 onwards there is a possible recovery option via the cloud...
HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 7 & 10)
https://support.hp.com/us-en/document/c06162205
So with LinuxMINT running, it may be possible to achieve the above, and/or somewhere to store the iso download of W10,
https://www.microsoft.com/en-us/software-download/windows10iso
https://www.microsoft.com/en-us/software-download/windows10
Expand/Extract/Burn the iso Image onto a DVD/USB as needed.Microsoft’s Creator Tool will make the required DVD or USB.
Something here may suit...
https://mintguide.org/tools/317-make-a-bootable-flash-drive-from-an-iso-image-on-linux-mint.html
If it was a W7 problem the usual way is to extract expand the iso onto a small partition and the run setup exe from a bootable
device to get you started.
https://www.top-password.com/blog/how-to-manually-clear-or-set-dirty-bit-on-windows-volume/
https://www.raymond.cc/blog/manually-reset-or-clear-dirty-bit-in-windows-without-chkdsk/
I use Gparted and Linux.
So please indicate your preference and what resources you have.
06-01-2020 06:23 AM
ok i have downloaded the win 10.. it will not fit on a usb or dvd because the file is to big... hp cloud does not have the envy 15listed in its model.. hp support on WhatsApp wants me to buy a win 10.. disgusting forget it I buy a lot of hp products for my family... never again, I will mention this to friends on social media... customer service sucks!
thank you
06-01-2020 07:33 AM
Hi
Since you are already upset....
"" burn or transfer to a Fat32 flash drive,""
"Limitations come with that age, however. Individual files on a FAT32 drive can’t be over 4 GB in size—that’s the maximum. A FAT32 partition must also be less than 8 TB, which admittedly is less of a limitation unless you’re using super-high-capacity drives."
So I am going to double check.... Downloaded.
4,056,256 KB which seems reasonable.
DVD created by the Download tool, which in Mint you would do yourself.
I:\>dir
11/05/2020 11:27 <DIR> boot
11/05/2020 11:27 <DIR> efi
01/06/2020 14:07 <DIR> sources
11/05/2020 11:27 <DIR> support
11/05/2020 11:24 128 autorun.inf
11/05/2020 11:24 413,738 bootmgr
11/05/2020 11:24 1,541,648 bootmgr.efi
11/05/2020 11:24 74,184 setup.exe
Nothing over 4 GB that I can see.
Total DVD disk space used 3.87 GB - 517 MB free.
I am sure that when new you should have made the Recovery Media then for this kind of situation.
I suggest you rethink your strategy.
06-01-2020 07:48 AM
you must have downloaded that iso a few years ago, the current download is 4.9 gb the install.wim file is 4.5gb if you find another solution let me know... you're right i'm upset, I have spent thousands on HP products.. this laptop is 6months out of warranty, at least dell send you the discs free of charge, HP want to charge me... never again!
06-01-2020 07:53 AM
I downloaded it today.
Directory of S:\Downloads
29/05/2020 16:48 4,320,526,336 Win8.1_English_x64.iso
01/06/2020 14:11 4,153,606,144 Windows.iso
It is actually smaller than the W8 iso.
I made my own as you could do if you wanted to.
BYE and good luck with Dell.
06-01-2020 08:25 AM
well if you have it white not upload it for me to download or send me the link to where I can download a smaller iso?
or why not look at my original first post? it would have saved 5 hours??
"i need a win 10 installation/recovery disc
i cannot download win 10 from the MCT Microsoft site because the new file is 5gb which will not burn or transfer to a Fat32 flash drive, , please advise
Thank you"