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I have an older stream laptop from around probably 2014-2015 or so. I recently found this laptop and tried to login but couldn’t remember the password. Using the link that comes up on the screen when an incorrect password is submitted, I successfully reset my password. When I tried to use this new password, it came up as incorrect again. I have tried restarting the laptop multiple times and nothing seems to work or let me back in to it. How do I get back into my old laptop? 

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Hello @Grace05183 ,

 

Welcome to the HP community.

 

A quick community search for the terms Password finds all these posts >here<.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs, or any other safety measures.

 

Therefore, this topic is being locked.

 

Best regards

 

Steffen Baier

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