Don't have Recovery partition and Recovery Manager to Reset Factory Settings

[HPian_B]

My laptop has become very slow, I reinstalled windows and installed original drivers from HP's website. But, my laptop is still very slow. So, I'm hinking about restoring my laptop to factory settings. I don't have HP Backup & Recovery manager or Recovery Partition or any disc that came with laptop. If there is any way I can restore my laptop to Factory Settings, Please inform . And If I need to download anyting please give the link with it. Thank You.

[EmeraldAvenger]

Hi there @HPian_B, 

Before I provide troubleshooting documentation, I would like to take a minute to welcome you to the HP Support Community, where you can ask questions, find solutions and get help from the community! I read that you would like to reset your HP Pavilion g6-2310ex Notebook PC to factory settings. 

Please read the document called Backing Up Your Files. This will provide you with ways to back up the files you have on your Notebook.

Here is a document for you to read called Creating Recovery Discs or Saving a Recovery Image to a USB Flash Drive. I pulled some information from the document for you. The first thing I would like to make you aware of is that only DVD-R, DVD-R DL, DVD+R, or DVD+R DL discs are compatible with the Recovery Media Creation program. The following disc types are not compatible with the Recovery Media Creation program:

• CDs
• DVD-RW
• DVD+RW
• DVD-RW DL
• DVD+RW DL

You will then also see that in the document it says: 

• The Recovery Media Creation software program allows  only one complete set of discs to be created.
• The Recovery Media Creation software program  requires an uncorrupted recovery partition (Recovery Image (D) to create a set of discs. Uncorrupted means the recovery partition has  not been modified or removed.
• The creation process takes about 30 minutes per DVD. The entire recovery set does not need to be created in one session.
• The Recovery Media Creation software can be aborted at any time, except during the writing (burning) process, by clicking  Cancel. The next time the Recovery Media Creation software program is run, it automatically starts where it last stopped.
• You can use the recovery discs you create on your computer on another computer only if the second computer is the same model as the one that created the recovery discs.

Here is a document called Performing an HP system recovery (Windows 7) and another called Recover Windows 7 Operating System Using Microsoft Windows Backup and Restore. - This is used to Recover, Restore, or do a Clean Install of Windows 7. 

Please make sure that you read these documents very carefully before you decided to reset to factory settings. 

Thanks for being a part of the HP community. Please let me know if this helps resolve the issue by marking this post as "Accept as Solution". If you require further assistance let me know and I will gladly do all I can to help. Please also re-post with the exact error message you received.

If you wish to say "thanks" for my effort to help, click the "thumbs up" to give me a Kudos.

Thanks!

Have a great day

[HPian_B]

Thanks for the solution.

But I want you to know that I don't have any Recovery Partition or Recover Disks or HP Recovery Manager. 

And It says I need Uncorrupted Recovery Partition: 

• The Recovery Media Creation software program  requires an uncorrupted recovery partition (Recovery Image (D) to create a set of discs. Uncorrupted means the recovery partition has  not been modified or removed.

[EmeraldAvenger · Accepted solution]

Hi there @HPian_B, 

You may be able to purchase recovery discs for your Notebook if you did not create them initially. Please read the Obtaining HP Recovery Discs or an HP USB Recovery Drive document for more information. 

At this point, you would need to have Recovery Discs to do a factory restore. 

I hope this helps!

Have a great day!