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15s-fq1505na
Microsoft Windows 10 (64-bit)

Everytime I start my laptop from shutdown it says under the HP logo that it is repairing C: Drive and i am concerned that there may be a problem with my laptop. It is less than a year old and still under waranty so if anyone thinks there is a problem where could i go to have it repaired?

1 ACCEPTED SOLUTION

Accepted Solutions
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@Dwking77 

This is not a good sign.  If Windows is "repairing" your drive frequently, that means the drive is failing and the more you use the PC, the sooner the drive is going to go out completely.

 

The problem is that a failing drive can not actually be repaired; instead, it has to be replaced.  And if HP does that under the warranty, they will simply reimage a new drive and everything you currently have on the PC will be permanently gone.

 

For warranty replacement information, you would need to contact an HP Repair or Service Center.

Since you live outside the U.S., here is a link to HP Service Centers, by Country/Region: https://support.hp.com/in-en/service-center

Good Luck



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

3 REPLIES 3
HP Recommended

@Dwking77 

This is not a good sign.  If Windows is "repairing" your drive frequently, that means the drive is failing and the more you use the PC, the sooner the drive is going to go out completely.

 

The problem is that a failing drive can not actually be repaired; instead, it has to be replaced.  And if HP does that under the warranty, they will simply reimage a new drive and everything you currently have on the PC will be permanently gone.

 

For warranty replacement information, you would need to contact an HP Repair or Service Center.

Since you live outside the U.S., here is a link to HP Service Centers, by Country/Region: https://support.hp.com/in-en/service-center

Good Luck



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

Thank you for getting back to me so quickly.

I had a feeling that that may be the case and knew I could get help here, I will act fast to and hopefully solve this issue.

 

Thank you again for your help

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Sorry to ask more of you but i used the link you provided only to find that my country, the United Kingdom, had no option for notebook repairs, what would you recommend i do?

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