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1 REPLY 1
09-25-2019 06:30 AM
HP Recommended
Hello @MANUIT
Thank you for posting in the HP Community.
Installation (or recovery) may fail for many reasons such as hardware failure or incorrectly written recovery media, etc.
- Please check your device using the built-in options (F2) -> here are details how to do it >> https://www.youtube.com/watch?v=6JXUp43ahHA
Let me know the results
- There are other ways to perform recovery or install Windows . My favorite/recommended one is to perform fresh clean Windows 10 installation. This is a free option. Here are detailed instructions how to do it >> https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Recovery-disks-not-working-on-l...
Let me know how it goes, if you managed to do it and if any questions or issues. I would love to hear your feedback and good news.
Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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