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HP Recommended
HP 240 G6
Microsoft Windows 10 (64-bit)

problem my laptop hp 240 g6 is not booting i want re install OS 10 but it showing error0xc0000098 what the solution

1 REPLY 1
HP Recommended

Hello @MANUIT 

 

Thank you for posting in the HP Community.

 

Installation (or recovery) may fail for many reasons such as hardware failure or incorrectly written recovery media, etc.

 

 

Let me know the results

 

 

Let me know how it goes, if you managed to do it and if any questions or issues. I would love to hear your feedback and good news.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
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