EliteBook 850 G4 - Unable to enable Hyper-V

[fbcyborg]

Hello everyone,

I'm trying to enable the Hyper-V on this laptop, both via command line on Windows 10 and the GUI.

In both cases I see "could not complete the operation" during the reboot and it finally rollback any modification.

Could this be due to the fact that this Laptop/CPU is not supporting this technology?

Thanks in advance

[erico]

Which version of Windows 10 is installed?

Hyper-V  only works in Windows 10 Professional, not on Windows 10 Home.

[fbcyborg]

Hi,

yes, I know. It's Win10 Professional.

Is there some log file I can check to see why it is failing?

[erico]

Have you enabled VT-x in the BIOS?

See the following link to  a Microsoft web document that provides details on how to enable Hyper-V after you have enabled the feature in the BIOS.

https://docs.microsoft.com/en-us/virtualization/hyper-v-on-windows/quick-start/enable-hyper-v

For logs, use the Windows Event viewer.

https://www.digitalmastersmag.com/magazine/tip-of-the-day-how-to-find-crash-logs-on-windows-10/

[fbcyborg]

Hi,

thank you for your suggestions, but VT-d and Vt-x are the first two things I've enabled after the first boot of my new laptop.

I also have followed all the steps you mentioned, but finally, during the reboot it says it could not complete the Hyper-V setup.

I have found something in the Event Viewer, but not sure it's related to that:

Spoiler

The description for Event ID 129 from source Microsoft-Windows-Hyper-V-Hypervisor cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

Spoiler

Virtualization-based security (policies: VBS Enabled,VSM Required,Boot Chain Signer Soft Enforced) is enabled due to HyperV.

Spoiler

The time provider 'VMICTimeProvider' has indicated that the current hardware and operating environment is not supported and has stopped. This behavior is expected for VMICTimeProvider on non-HyperV-guest environments. This may be the expected behavior for the current provider in the current operating environment as well.

[erico]

Have you tried the DISM method yet? 

You can reinstall the Hyper-V environment as the log  event you posted appears to impy that it is corrupt or missing.

See the MIcrosoft web document I provided a link to a couple of replies back.

It is also at the following web page. See the power shell comands for installing Hyper-V

https://www.poweronplatforms.com/enable-disable-hyper-v-windows-10-8/

[fbcyborg]

Hi!

I tried DISM method but the result is the same as before 😞

[erico]

That is weird. I will ask HP internally.

It may take some time to get an answer. In the interim you can use VirtualBox if you just have to have a virtual OS right now.

[fbcyborg]

Thanks a lot mate!

I actually have VirtualBox installed, but I wanted to go for Hyper-V to install Docker (wich will exclude VirtualBox though).

Looking forward to hear from you soon! 🙂

By the way, I also checked the BIOS settings but I see no Hyper-V there.

[fbcyborg]

Hi Erico,

did you get some info from your internal investigation in the meantime? 🙂