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×InformationHP Solution Center Adobe Flash player error
Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : Adobe Flash Player Error and Unable to scan
InformationFix Windows 10 Update IssuesResolve Windows 10 or update issues on HP computer or printer– Click Here
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Solved!
GETTING BACK ADMINISTRATIVE RIGHTS
01-13-2021 09:05 PM

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I have a HP Notebook - 15-bs234wm, Product number: 3TT19UA#ABA. I was trying to delete some files, when I got an error message stating "File Access Denied. You'll Need To Provide Administrator Permission To Delete This File." I hit the continue button, and another box came up stating "You Require Permission From Laptop-5C5I1OJR\1HEAVYDEE TO MAKE CHANGES TO THIS FILE." It was just a shortcut on my desktop. I hit properties, looked for the location of the file, File Manager, and it was sitting there labeled as a shortcut. I had already deleted the program, I just can't delete the shortcut. Why is the laptop and myself labeled as administrators, but I can't do anything that requires an administrator's permission? How do I get my administrative privileges back? I just tried again in file manager, and realized that every time I hit try again, the words "RECYCLING 1 ITEM FROM PUBLIC DESKTOP" comes up, except "PUBLIC DESKTOP" is blue.
Solved! Go to Solution.
01-13-2021 10:23 PM

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The shortcut deletion problem is a glitch with recent Windows. I've run into the same issue several times recently. Just reboot your PC and the desktop shortcut should be gone.
***Please mark Accept As Solution if my post solved your problem***
I am a volunteer and I do not work for, nor represent, HP
01-16-2021 08:45 AM

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I'm sorry that it took so long to get back to you, but when I rebooted, I lost a lot of websites and passwords. I even had to download the HP Support Assistant, and it was already installed when I bought the computer about 3 months ago. Thank You Very Much!!

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