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HP Recommended
Pavillion Laptop 17-G121WM
Microsoft Windows 10 (64-bit)

Stuck in HP logo boot loop, restarting over and over non-stop. OS is corrupt and not able to recover due to the looping. Need to reload windows 10 but unable to because of no access to bios setup to change to USB boot up. Don't know the bios password. I Noticed that F2 displays the system info except for the UUID number. HP says to replace mb but not economically feasible. Tried 10 hrs draining of mb residual voltage with bios battery removed, removed hd thinking it would automatically search and find a usb drive I attached but didn't work. HP Laptop1.jpgAnybody solved this yet??

5 REPLIES 5
HP Recommended

@newgman 

At the password screen, hit enter 3 times and you should receive a 'halt code' - post back with this code.

Regards,

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

System disabled code as displayed:

A   [1D2E2915]

 

thx

HP Recommended

@newgman 

 

Unfortunately, I haven't reversed these ami hex codes yet but it shouldn't be too long now and I will post back once I have an answer for you.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

thx

HP Recommended

@newgman 

 

If you haven't started the notebook since the last halt code ( A [1D2E2915] ).

 

Try entering  8b79a37f

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.