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Top Student
Posts: 3
Member Since: ‎11-13-2015
Message 1 of 28 (33,886 Views)
Accepted Solution

HP Client Security Manager Error 1722

[ Edited ]
Product Name: Probook 4730s
Operating System: Microsoft Windows 10 (64-bit)

I have been using windows 10 with HP CLient Security Manager since August. Due to some issues I kept having with the 10240 build of windows I have now installed the upcoming release of Windows 10 build 10586, which seems to have cured all my small hickups.

 

The only issue I have now is HP CLient Security Manager will not install. I have tried most versions up to 8.3.16.2035

 

 

I get an error on Powershell near the end of installation

 

"Verb Pin to taskbar not found.
At C:\Users\Mikem\AppData\Local\Temp\{481CCD48-45A4-4630-B505-4B5ACDF0177D}\shortcutpinning.ps1:48 char:3
+         throw "Verb $verb not found."
+         ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : OperationStopped: (Verb Pin to taskbar not found.Smiley Frustratedtring) [], RuntimeException
    + FullyQualifiedErrorId : Verb Pin to taskbar not found."

followed by the error

 

Message.jpg

 

 

Pressing ok reverses the installation .

 

Any suggestions?

 

Thanks in advance.

 

 

 

 

Accepted Solution

Re: HP Client Security Manager Error 1722

I did an Workaround with that everything runs fine. I used Client Security Manager 8.3.16.2035 Rev.A and Windows 10 Build 10586. Should work with other Versions, too.

 

The issue is because of the missing Verbs in Powershell used in the script. The script causing the issue is just to add the Program Symbols to the Start Menu and Taskbar (what I think can be done manualy if needed).

 

Just start the installation of the Client Security Manager, do not click the second next/continue button (from the Messagebox shown in your post), just let the files extract. Then goto the temporary directory: C:\Users\<USER NAME>\AppData\Local\Temp\{481CCD48-45A4-4630-B505-4B5ACDF0177D}, empty the file "ShortcutPinning.ps1" (I removed all lines except the comments in the beginning) and save. Then finish the installation, reboot and everything worked for me Smiley Surprised

 

Hope HP will release an updated Version soon.

 

Regards

 

Sorry for my english. Is not my native language Smiley Wink

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Honor Student
Posts: 2
Member Since: ‎11-13-2015
Message 2 of 28 (33,854 Views)

Re: HP Client Security Manager Error 1722

I also am having this problem with a new winodws 10 computer.  I had the client security manager runniung fine and windows wanted to do a windows 10 update.  It said in teh update that the client security manager was not compatible with th eupdate and uninstalled it.  When I went to install after the update, I got the same errors noted above.  I get the error when trying to install both the sp72998 and sp71565 versions.

Intern
Posts: 2
Member Since: ‎11-13-2015
Message 3 of 28 (33,822 Views)

Re: HP Client Security Manager Error 1722

I did an Workaround with that everything runs fine. I used Client Security Manager 8.3.16.2035 Rev.A and Windows 10 Build 10586. Should work with other Versions, too.

 

The issue is because of the missing Verbs in Powershell used in the script. The script causing the issue is just to add the Program Symbols to the Start Menu and Taskbar (what I think can be done manualy if needed).

 

Just start the installation of the Client Security Manager, do not click the second next/continue button (from the Messagebox shown in your post), just let the files extract. Then goto the temporary directory: C:\Users\<USER NAME>\AppData\Local\Temp\{481CCD48-45A4-4630-B505-4B5ACDF0177D}, empty the file "ShortcutPinning.ps1" (I removed all lines except the comments in the beginning) and save. Then finish the installation, reboot and everything worked for me Smiley Surprised

 

Hope HP will release an updated Version soon.

 

Regards

 

Sorry for my english. Is not my native language Smiley Wink

Top Student
Posts: 3
Member Since: ‎11-13-2015
Message 4 of 28 (33,797 Views)

Re: HP Client Security Manager Error 1722

[ Edited ]

Most excellent solution, and your explanation couldnt be clearer. I amit I did look at the script when the error popped up but didnt occur to me to remove the lines after the comments before the script ran.

 

Many thanks for taking the time to log in and share your solution.

Tutor
Posts: 14
Member Since: ‎08-07-2012
Message 5 of 28 (33,733 Views)

Re: HP Client Security Manager Error 1722

[ Edited ]

I was having the same issue and your solution worked perfectly Smiley Wink

 

Hope HP will release a patch or a new version shortly. That's the inconvenience with Windows 10, every big update may cause software to stop functionning.

 

Thanks !

Honor Student
Posts: 4
Member Since: ‎11-14-2015
Message 6 of 28 (33,619 Views)

Re: HP Client Security Manager Error 1722

yes

yes

yes

fantastic, genius man Smiley Wink

finally, resolved well Smiley Happy

thanks very much

Honor Student
Posts: 2
Member Since: ‎11-13-2015
Message 7 of 28 (33,541 Views)

Re: HP Client Security Manager Error 1722

This worked perfectly for me,

 

THANK YOU!!!!!

Honor Student
Posts: 3
Member Since: ‎04-22-2013
Message 8 of 28 (33,532 Views)

Re: HP Client Security Manager Error 1722

Solution (relogin) worked for me. Thanks!!

Honor Student
Posts: 4
Member Since: ‎11-14-2015
Message 9 of 28 (33,293 Views)

Re: HP Client Security Manager Error 1722

Sorry but I have another error while installing, if you can help me. Smiley Sad

Thanks again

 

2015-11-18_22-24-51.png

Intern
Posts: 2
Member Since: ‎11-13-2015
Message 10 of 28 (33,003 Views)

Re: HP Client Security Manager Error 1722

This is not the initial topic of the post and I did not run into the same issue.

 

But sounds like a problem with the Windows Installer, not from the HP Client Security Manager. You should found solutions if you search for the Error Code 2932 displayed. For example deleting the speicific directory shown in your picture is one solution I found (but without guarantee ;-) 

 

Hope you get this solved.

 

Regards

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation