HP Envy 13t Laptop - Blue Screen error

[Kawserhamid37]

HP envy laptop

Model: 13t-ad100

Product:1WC15AV

This is fully new laptop. When i start the laptop it's fully good.After 15/20 minutes , its show blue screen errors.i am resetting my windows .But its not works.I don't understand what can i do now.

Pictures :

thank you for any ideas

[CF4]

Hi

We dont need the serial number, so you can delete it please.

HP ENVY - 13t-ad100 CTO

https://support.hp.com/gb-en/product/hp-envy-13-ad100-laptop-pc/16851062/model/18575557?sku=1WC15AV

https://support.hp.com/gb-en/product/hp-envy-13-ad100-laptop-pc/16851062/model/18575557/document/c01...

So MAKE a recovery USB immediately.

HP RECOVERY MEDIA CREATION.

[Kawserhamid37]

when i run the HP RECOVERY MEDIA CREATION ,in middle time blue screen problem arise.now i lost my one time media creation.

i don't understand what can i do?

i am very upset for this problem.please help me out from that problem.

[HenryAxel]

It looks like you are getting the BSOD many of us have from the new Windows 10 build 1803. If you revert back to the prior build (1709) you should be alright until it is patched. See this thread, Re: Random BSODs since updating to 1803. You don't need the Windows restore disks. This can be done through Windows Control Panel on the Recovery screen.

The issue is that the Intel SSD is incoimpatible wiht the current Windows build. It should be addressed soon.

[Kawserhamid37]

Can you give me any video or tutorial ?

that will be more helpful for me

 i am not found any option to go back earliar version

[HenryAxel]

Sorry I don't check in here often and when I saw your trouble I did what I could.

From your screen it likes there isn't an old file to "roll back". This can happen if the new update was installed over 10 days ago or for other reasons (like having system restore turned off) . You may have to proceeed with a reinstall of Windows. Confirm this by reviewing the videos below.

The good news is that this information is now circulating pretty well (Intel and Microsoft Communities, Tom's Hardware https://www.tomshardware.com/news/windows-10-update-intel-ssd,37020.html , etc.) and Microsoft is starting to block the installation of 1803 on many machines.

There are many good tutorials on YouTube. Just search with "how to roll back builds and uninstall updates on windows 10" and you will see them. You'll see the proper screens, etc.

If you made the restore partition that HP reccomends, their Technical Support can help you do the restore.

Good luck

[Kawserhamid37]

If i reinstall windows,i will lost my genuine version.
Is there any update coming soon for that?
If yes,then i will wait for that.
I already watch many youtube videos,but thdt's not helpful for me.

Thank you for your ideas.now i am confirmed my laptop has not internal problem.

[CF4]

This First part only works when a valid Recovery Partition is enabled.
If it displays an error message then move onto the Second Part:-
OR if you have data you wish to try and save using the XCOPY command.
Then create your own Repair/Recovery/Rebuild/Re-install media or buy a set from HP.

Turn off the computer.
Disconnect all connected devices and cables, Media Drives, USB drives, printers, & faxes.
Remove media from internal drives, and remove any recently added internal hardware.
Do not disconnect the monitor, keyboard, mouse, or power cord.

Turn on the computer and repeatedly press the F11 key, about once every second,
until the Choose an option screen is displayed, and then continue.

On the Choose an Option screen, click Troubleshoot, and work your way through the screens.

Second Part:-
This may require another PC. Find and Download your .iso from…
(You will need a NON_OEM key for W7);
W8.x and W10 should activate automagically from their embedded licence key.
https://www.microsoft.com/en-us/software-download/windows7
https://www.microsoft.com/en-us/software-download/windows8
https://www.microsoft.com/en-us/software-download/windows10

For when it’s a NON MS OS ( iOS / Linux ) creating the install media.
www.microsoft.com/en-us/software-download/windows10ISO

A 3rd party site is (Please be careful)...
https://mirror.corenoc.de/digitalrivercontent.net/

Expand/Extract/Burn the iso Image onto a DVD/USB as needed.
Microsoft’s Creator Tool will make the required DVD or USB.

Even though it has NO actual HP software/drivers included, you may be able to
XCOPY the C:\Users\* area onto a ‘large’ USB stick, via the Command Prompt.

You’ll need to try various drive letters; D:..-..Z: until it’s matched - could be G; mine’s S:

C:\>XCOPY C:\Users\* S:\ /e /i /h (then files like those 3 listed below get copied over)

C:\Users\desktop.ini
C:\Users\All Users\agent.1509128044.bdinstall.bin
C:\Users\All Users\HP Deskjet 2540 series\Help\flash\zoom.swf

Then you can try System Recovery Options / Advanced Options shown in the screenshots.

NB:- W7 Try running a Startup Repair more than once for a full fix.
NB: - W10 Begin with the Automatic Repair, then Startup Settings etc.

From either the C:\ or the X:\ prompt try the following

cd boot
bootrec /FixMBR
bootrec /FixBoot
bootrec /RebuildBCD

If the above FAILS then please try:-
http://www.thewindowsclub.com/repair-master-boot-record-mbr-windows
http://www.thewindowsclub.com/install-windows-7-from-usb
http://www.thewindowsclub.com/install-windows-10-from-usb

[Kawserhamid37]

this is too hard for me.
should i wait for future update?

is that problem fix in future update?