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‎05-05-2019 12:39 PM - last edited on ‎05-05-2019 06:21 PM by Retired

HP Recommended

Permission to ask question here. I just bought my new HP OMEN 15-DC0012NE Gaming Laptop - Core i7 2.2GHz 16GB 1TB+256GB 4GB Win10 15.6inch FHD Black. I want to upgrade the HDD to SSD SATA before the first boot. I’m afraid I might lose the free softwares like mcafee or even the OS. Any advice?

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-06-2019 03:50 PM

HP Recommended

@TJZACARIAS
Thank you for posting on the HP Support Community.

 

Yes! you can upgrade the HDD to SSD drive, However, the SSD should have OS to load the windows. 

There are two methods to install the Windows operating system on SSD.
Method 1: You can create a windows OS using from the computer. Click here to know more about "Creating a Microsoft recovery USB drive"

Method 2: You can contact our support and order recovery media. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

View solution in original post

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3 REPLIES 3

‎05-06-2019 03:50 PM

HP Recommended

@TJZACARIAS
Thank you for posting on the HP Support Community.

 

Yes! you can upgrade the HDD to SSD drive, However, the SSD should have OS to load the windows. 

There are two methods to install the Windows operating system on SSD.
Method 1: You can create a windows OS using from the computer. Click here to know more about "Creating a Microsoft recovery USB drive"

Method 2: You can contact our support and order recovery media. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No

‎05-06-2019 09:20 PM

HP Recommended

Your very helpful. Thank you so much! 

Was this reply helpful? Yes No

‎05-08-2019 01:07 AM

HP Recommended

@TJZACARIAS
Glad to hear that the issue is resolved. If you need any help, feel free to reach out to us.

Have a great day! 

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No
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