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Product ID: k9506av
Microsoft Windows 10 (64-bit)

This is for an HP PAVILION, Product ID K9506AV, Windows 10 Home Edition.

 

Windows 10 was updated from build 1607, to Windows 10 build 1703. After the update I now get this error message when I sign-in. """accelerometerSt.exe,  The application was unable to start correctly (0xc000007b). Click OK to close the application.""" .

 

I did check for updates from HP web link. I also check out the link shown below but the posting is old and does not address the newer Windows 10 (64 bit), Home Edition.

 

https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/AccelerometerSt-exe-error-0xc00....

 

I always keep Virus Software, Windows 10 software, and HT Software up to date. 

 

To Contact me please respond by EMAIL. Thank You.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi, @william31 :

 

Normally, all you need to do to resolve the problem is to install the newest version of the 3D driveguard driver and restart the PC.

 

Receives notifications from the integrated accelerometer and automatically parks the hard drive to reduce the risk of damage if the PC is accidentally dropped.

 

6.0.41.1 Rev.A      Oct 11, 2016

 

http://ftp.hp.com/pub/softpaq/sp77501-78000/sp77869.exe

View solution in original post

5 REPLIES 5
HP Recommended

We don't do email support. This is a Forum.

HP Recommended

Hi, @william31 :

 

Normally, all you need to do to resolve the problem is to install the newest version of the 3D driveguard driver and restart the PC.

 

Receives notifications from the integrated accelerometer and automatically parks the hard drive to reduce the risk of damage if the PC is accidentally dropped.

 

6.0.41.1 Rev.A      Oct 11, 2016

 

http://ftp.hp.com/pub/softpaq/sp77501-78000/sp77869.exe

HP Recommended

Thank you. This did fix the issue. I uninstall the file then click on the link and downloaded the file. I restarted my PC before and after installing the update file. Thank.

HP Recommended

Thank you.

HP Recommended

You're very welcome.

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