HP Probook 4540s Windows 10 64 bit Missing Drivers

[Ayanokouji]

Hello! I recently bought my HP ProBook 4540s and it seems I am missing a few drivers. I've tried to download drivers from the support page and it's still there. Here are the information below:

Product name: HP ProBook 4540s

Serial Number: [Personal Information Removed]

Product Number: C5P84PA#ABJ

Missing drivers below:

Name: Base System Device

Location: PCI Slot 2 (PCI bus 2, device 0, function 0)

Details: Device PCI \VEN_197B&DEV_2392&SUBSYS_17F6103C&REV_30\4&5ef19f&0&00E2

Name: Base System Device

Location: PCI Slot 2 (PCI bus 2, device 0, function 3)

Details: Device PCI \VEN_197B&DEV_2393&SUBSYS_17F6103C&REV_30\4&5ef19f&0&03E2

Name: Unknown Device

Location: on PCI Express Root Complex

Details: ACPI\HPQ6000\3&B1BFB68&0

Thank you in advance for those who will help.

[Paul_Tikkanen · Accepted solution]

Hi:

See if these drivers work for you...

Base System Devices:

The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.

https://ftp.hp.com/pub/softpaq/sp63501-64000/sp63637.exe

HPQ6000:

https://ftp.hp.com/pub/softpaq/sp88501-89000/sp88981.exe

[Ayanokouji]

Thank you for your reply. It fixed the missing drivers for the base system device. However, the other one did not work. I mean no installations pops up. I even tried going to the folder where it installed the files but still doesn't pop up an installation. Thank you again for the fast response.

[Ayanokouji]

Found this and fixed the issue for the other driver. Thanks again for the help.

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-4540s-driver-ACPI-HPQ6000-3...

[Paul_Tikkanen]

You're very welcome.

I was just going to give you that alternative solution to use the XP driver.

You can see in this post that the first file I gave you for the HPQ6000 device worked for this person...

Solved: Device Driverfor Windows 10: HP Mobile Data Protection Senso... - HP Support Community - 764...