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HP Recommended
Microsoft Windows 8.1 (64-bit)

I have a old laptop with a ton of pictures and went to tur it on because I as going to take them of and put them on my new laptop but when i went to turn it on the screen didn't turn on so I looked it up and because there was also a blinking light its needed a bios update or just needed the bios reinstalled so I want to the website to download the bios but the only bios they had was for windows 10 when mine I think mine is windows 8 I can't remember though it has a windows 8 sticker but I can't remember if it was ever updated to windows 10. How can I find the right bios?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Ok.

You can use the BIOS available in the software page for your product as it is compatible with Windows 10, 8, and 8.1

https://support.hp.com/us-en/drivers/swdetails/hp-split-13-m100-x2-pc/model/5447138/swItemId/ob-1863...

bios.png

So you can try recovering BIOS.

 

On page 34 of service manual you can see the steps to remove the Hard Drive if needed to recover personal files.

https://h10032.www1.hp.com/ctg/Manual/c03958968.pdf

 

Hope it helps,

David

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Please click on accept as solution if answered your question

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5 REPLIES 5
HP Recommended

Hi,

What is the model of the notebook

How to Find Your HP Laptop Model Number (Video) - HP® Tech Takes

 

Usually, if the notebook does not turn on it is not a BIOS problem. What LED is flashing and is there a flashing code (example 3 long 3 short)

 

If you only want to get the pictures from the old PC, it might be easier just to remove the Hard Drive and then use an USB to Sata adapter to transfer your personal files from the old hard drive to a new device

EX

https://www.amazon.com/StarTech-com-SATA-USB-Cable-USB3S2SAT3CB/dp/B00HJZJI84/ref=sr_1_3?crid=1PHR3D...

 

Hope it helps,

DavidPlease click on yes for thanks
Please click on accept as solution if answered your question

HP Recommended

The model number is 13-m110dx and theres a white light on the caps lock key that blinks twice then waits a second then blinks twice again.

HP Recommended

Ok.

You can use the BIOS available in the software page for your product as it is compatible with Windows 10, 8, and 8.1

https://support.hp.com/us-en/drivers/swdetails/hp-split-13-m100-x2-pc/model/5447138/swItemId/ob-1863...

bios.png

So you can try recovering BIOS.

 

On page 34 of service manual you can see the steps to remove the Hard Drive if needed to recover personal files.

https://h10032.www1.hp.com/ctg/Manual/c03958968.pdf

 

Hope it helps,

David

Please click on yes for thanks
Please click on accept as solution if answered your question

HP Recommended

O my gosh thank you soo much.

HP Recommended

You're welcome

Let me know if you need any further help recovering your files.

 

All the best,

David

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