Hp omen 16 processor and bios problem

[Ulas23]

Hello, I have HP Omen 16 computers, the computer is about 20 days old. First of all, I opened my computer, there were abnormal freezing contractions, then I opened the task manager, I saw the processor speed as 0.19 ghz. Then I opened the Omen Gaming Club program, the text appeared as if the processor was not active, then I restarted the computer, made a software update, then when it opened, CMOS Reset 502 alert, then restarted itself, I entered the password on the boot screen, but it did not open, then I restarted it, it worked, but I had a lot of problems, what could be the reason?

[Treeko · Accepted solution]

Hi @Ulas23 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I see that you are facing boot issues.

Kindly refer to the steps on this link to update BIOS and let me know if that fixes the issue.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a good day.

Treeko

HP Support