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HP Recommended
HP Pavilion x360 - 14-ba153cl
Microsoft Windows 10 (64-bit)

Hello Community I need help, and I have been spending almost 10hrs trying to find a way to reset my pc however no matter what I do this is the error I get everytime!Capture.PNG

OR

7nubmC4

 

Image links (if images not available):

https://i.imgur.com/03od8sh.png 

https://i.imgur.com/7nubmC4.jpg 

 

Here are some of the things I have done, to attempt to fix the issue.

 

Now all methods to fix this issue were wither done by itself, or done with other methods attempting to fix the issue. Now I may have messed up some steps and am up to any and all thoughts in attempting to fix this issue.

 

2 REPLIES 2
HP Recommended

@DetectiveYT 

It's not clear from your post exactly what is the issue you are trying to solve using a reset.  If the drive is failing, no reset of any kind is going to work.  Have you checked the drive?



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

@WAWood wrote:

@DetectiveYT 

It's not clear from your post exactly what is the issue you are trying to solve using a reset.  If the drive is failing, no reset of any kind is going to work.  Have you checked the drive?


I am just trying to factory reset the computer, my computer will not initiate windows updates, and has many issue so instead of attempting to fix it (because i was trying to fix it for the past year and a half).

 

And even went to Geek Squad at my local Best Buy and they said that because I've been trying to fix it for this long, that a reset does ultimately fix most if not all issues.

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