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HP Recommended
HP Envy Laptop Model #: 4-121
Microsoft Windows 8 (64-bit)

I replaced the hard drive then proceeded to power up the Laptop,

a message said

 

Boot device not found

Please install an operating system on your hard disk

Hard disk (3FO)

F2 System Diagnostics

For more information, please visit: www.hp.com/go/techcenter/startup

 

F2 not responding

 

So I started laptop along with tapping the (esc) Key attempting to open Start up menu,

startup menu opened with the following options

 

F1 - System Information - key responds, providing system information

 

F2 - System Diagnostics - key responds, providing Memory test & Hard Drive checks - I ran both and both passed

 

F9 - Boot Device Options (key non responsive)

F10 - Bios Setup (key non responsive)

F11 - System Recovery (key non responsive)

 

ENTER - Continue Startup

 

For more information, please visit: www.hp.com/go/techcenter/startup

 

whats my next step towards normal startup

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Did you ever have Windows 10 on it and activated? If so you can download a free Windows 10 install disk from Microsoft. Otherwise you will have to get recovery media from HP for Windows 8 or 8.1. 

 

Gonna need the Model Number. Envy 4-121 is not complete. Something like Envy 4-1215dx would be the Model Number. 

View solution in original post

4 REPLIES 4
HP Recommended

The hard drive, if it is new, is blank. You need software to put on it. Do you have an HP recovery disk or other backup of your old data? 

HP Recommended

no recovery disk or other backup, How can i get one

HP Recommended

Did you ever have Windows 10 on it and activated? If so you can download a free Windows 10 install disk from Microsoft. Otherwise you will have to get recovery media from HP for Windows 8 or 8.1. 

 

Gonna need the Model Number. Envy 4-121 is not complete. Something like Envy 4-1215dx would be the Model Number. 

HP Recommended

Thank you for you help

 

i will get recovery media from HP for Windows 8

 

HP Envy Laptop
Model #: 4-1215dx
Serial #: (removed content)
REV #: 1894-120
PCID #: 088E120000305900000320100
Product #: D1A99UA#ABA

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