Laptop Bios password

[Mahtaq]

Basically I had an issue in my laptop where It could not read the disk in my hard drive and I tried to fix it by going in safe mode 

But there is an administrative password on it

Which is basically bios password and I do not have a clue about that

How to get it

I searched it up 

It showed that I had to contact HP for help

But I could not find any by any means so if anybody could help me

This was my fathers laptop and I need to fix it today before he sees it

[SteffenBaierUK]

Hello @Mahtaq ,

Welcome to the HP Poly community.

A quick community search for the terms BIOS & Password finds all these posts >here<, which are mainly closed with the below explanation:

Unfortunately, you will need to contact an HP agent for problems with BIOS passwords.

• Click here for world-wide contact info

Here is HP's official policy regarding BIOS passwords:

• HP Business PCs - Forgotten or lost BIOS password | HP® Support

According to the Community's Rules of Participation:

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs, or any other safety measures.

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.

For cases related to BitLocker issues, please contact Microsoft Support.

The only way to recover your PC's BitLocker key is if you printed it out or exported it to your Microsoft account when you first set up your PC.

Find your BitLocker recovery key - Microsoft Support

Without the key, you will have to clean install Windows on the encrypted drive so you can use your PC again.

Best regards

Steffen Baier