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- Re: Laptop says visit www.hp.com\go\techcenter\startup

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11-04-2013 10:20 PM - edited 11-04-2013 10:20 PM
If the hard drive has failed your data is gone with it.
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11-05-2013 07:26 AM
- Tags:
- Am having the same problem
- as I've to complete my work.
- I am facing the same problem. and also when I go to install new operating system
- I'm facing the same problem here
- it's not showing me partitions to select for installation of OS and saying me to load from new instead. Kindly tell me the solution
- please. And the link given for the document is not working.
- this morning.
- What can I do my lab top say the same thing
11-11-2013 11:57 AM
wachu27
I am linking you an HP Support document titled "Resolve Boot Device not Found Error Message" below. I would advise that you follow the steps indicated and try to resolve this error.
Resolve Boot Device not Found Error Message
http://h10010.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01443463
Please re-post if you need any further assistance with this or another issue.
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Dunidar
I work on behalf of HP
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12-10-2013
08:50 AM
- last edited on
02-24-2017
12:51 PM
by
OscarFuentes
HI dmondb1:
Thank you for your question. I am pleased to help you!
Here is a document, that answers your question, of what to do when you get a virus. Computer May be Infected by a Virus, Worm, Adware, Spyware or Other Malicious Software in Windows XP click here.
Good luck!
12-11-2013
12:13 PM
- last edited on
02-24-2017
12:57 PM
by
OscarFuentes
HI shebaz;
Thank you for your inquiry. I am pleased to assist you!
I understand that your computer came with Windows 8, and you would like to downgrade it to Windows 7. I saw that this model can come with Windows 7,when I checked the specifications. Therefore we do have drivers listed. I would download the drivers to a USB. drive. Once you have accomplished that, boot to your windows 7 cd and install normally. Here is a Microsoft document on *How to perform a clean installation of Windows"click here. Once you have Windows 7 installed, then update the drivers from the USB drive. Then I would suggest you download the HP Support Assistant, and let it look for any errors or any more updates. HP Support Assistant click here. For your benefit I am also sending documentation on "Downloading or Updating Software and Drivers for HP Computers" click here. I hope this helps.
- Tags:
- Bisa kah sy tau cr selanjut ny
- boot device not found
- can anyone help me PLEASE
- Can anyone PLEASE help me
- Hard disk (340). Can anybody PLEASE tell me what I need to do
- Hello
- I have a similar problem
- My laptop is saying
- Please install an operating system on your hard disk
- PLEASE. I'M trying to fix this laptop for my fiancees birthday