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- Re: My laptop won’t boot

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04-23-2024 09:15 AM
Product: HP Notebook - 15-bn070wm
I have a 450 G3 I5 with 2.3 GHz my power light come on for about 15 seconds than the cap light come on and stay for about three seconds than turn itself off it did this after removing the memory and putting it back in I went through a lots of static power routine but nothing workit seems like the board is dead
1 REPLY 1
04-23-2024 11:32 AM
Here's a video from HP Support about troubleshooting a laptop that does not power on or hold a charge:
https://www.youtube.com/watch?v=MgDy0h9a7Jg
I am a volunteer and I do not work for, nor represent, HP
This video is updated https://youtu.be/wx8CS44fin4 In this video, you will see how to fix an HP laptop with a black screen. If you can hear the fans and hard drives when you turn on your laptop but the screen remains black, follow the steps in this video to try resetting the laptop. Learn how to ...
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