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HP Recommended
Victus by HP 16.1 inch Gaming Laptop PC 16-d0000 (3S9N6AV)
Microsoft Windows 11

Hi guys i have a hp victus 16 and i am having an issue with fan always running on my laptop even when i am not doing anything. I checked my bios and my "fan always on" is disabled is there any fix for it. it used to be fine when i had purchased with 0 fan noise

 

9 REPLIES 9
HP Recommended

Hello @FleX7557 

Sorry to hear that you are having problems ... I would like to help you.

 

A simple long-term workaround to protect the CPU ...

 

(1) Set "maximum processor percentage" in Windows to 98%

--->>> How to show or hide Minimum and Maximum Processor State in Power Options in Windows 11/10

 

(2Restart Windows

(3) Download and install and run

Popular HWiNFO Diagnostic Sofware

--->>> Send a screenshot showing the CPU and GPU temperature:

<Sensors>

 

ub6424_0-1675506570790.png


(4) Please report back

HP Recommended

hi, i did the processor max state as 98, restarted my laptop and here is the sensor data

FleX7557_0-1675511020087.png

FleX7557_1-1675511058467.png

FleX7557_2-1675511080849.pngFleX7557_3-1675511094421.png

FleX7557_4-1675511109618.pngFleX7557_5-1675511121395.png

 

HP Recommended

Hello @FleX7557 

Thanks for reporting.

 

Let me check your basic system configuration.

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU

( equals HP product number (p/n) )

Processor

BIOS Version/Date

BaseBoard Product

BaseBoard Version

 

(2) Start Windows <Device Manager>

- Expand <Display adapters>

- Expand <Network adapters>

- Expand <Sound, video and game controllers>

- Expand <Other devices> ? (Those entries are for hardware for which Windows has not loaded a suitable driver)

--->>> Send screenshot

 

(3Please report back

HP Recommended

hi again,

FleX7557_0-1675534187932.png

FleX7557_1-1675534247125.png

here are the following screenshots

HP Recommended

Hello @FleX7557 

 

(1) Download and install

Intel Management Engine Interface (MEI) Driver

2210.2.80.0 Rev.E1.7 MBSep 5, 2022Download

Intel High-Definition (HD) Graphics Driver

30.0.101.2079 Rev.E474.4 MBOct 19, 2022Download

NVIDIA High-Definition (HD) Graphics Driver

30.0.15.1278 Rev.E1018.5 MBSep 5, 2022Download

OMEN Gaming Hub SDK Package

1.0.67 Rev.A42.8 MBNov 25, 2022Download

 

(2Download, install and update your system with Intel DSA

 

Intel Driver & Support Assistant (Intel DSA)

"The Intel Driver & Support Assistant keeps your system up-to-date by providing tailored support and hassle-free updates for most of your Intel hardware."

 

(3Restart Windows

(4Test your notebook

(5Please report back

HP Recommended

I have already done all this and i did it again but it doesn't work

HP Recommended

Hello @FleX7557 

 

Send a screenshot of HWInfo <Sensors> showing the CPU and GPU temperature after 5 minutes of gaming.

 

HP Recommended

at this point i can confidently say its some problem cause by a recent update probably related to bios because my temps were never off the chart even when playing valo or jedi fallen order for hours 

HP Recommended

Hello @FleX7557 

 

Follow the HP standard procedure:

(1https://www.youtube.com/watch?v=qpiGUojtr3E

(2) Please report back

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