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‎02-03-2023 11:15 PM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-d0000 (3S9N6AV)
Operating System: Microsoft Windows 11

Hi guys i have a hp victus 16 and i am having an issue with fan always running on my laptop even when i am not doing anything. I checked my bios and my "fan always on" is disabled is there any fix for it. it used to be fine when i had purchased with 0 fan noise

 

2 people had the same question
9 REPLIES 9

‎02-04-2023 03:29 AM

HP Recommended

Hello @FleX7557 

Sorry to hear that you are having problems ... I would like to help you.

 

A simple long-term workaround to protect the CPU ...

 

(1) Set "maximum processor percentage" in Windows to 98%

--->>> How to show or hide Minimum and Maximum Processor State in Power Options in Windows 11/10

 

(2) Restart Windows

(3) Download and install and run

Popular HWiNFO Diagnostic Sofware

--->>> Send a screenshot showing the CPU and GPU temperature:

<Sensors>

 

ub6424_0-1675506570790.png


(4) Please report back

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‎02-04-2023 04:45 AM

HP Recommended

hi, i did the processor max state as 98, restarted my laptop and here is the sensor data

FleX7557_0-1675511020087.png

FleX7557_1-1675511058467.png

FleX7557_2-1675511080849.pngFleX7557_3-1675511094421.png

FleX7557_4-1675511109618.pngFleX7557_5-1675511121395.png

 

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‎02-04-2023 10:51 AM

HP Recommended

Hello @FleX7557 

Thanks for reporting.

 

Let me check your basic system configuration.

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU

( equals HP product number (p/n) )

Processor

BIOS Version/Date

BaseBoard Product

BaseBoard Version

 

(2) Start Windows <Device Manager>

- Expand <Display adapters>

- Expand <Network adapters>

- Expand <Sound, video and game controllers>

- Expand <Other devices> ? (Those entries are for hardware for which Windows has not loaded a suitable driver)

--->>> Send screenshot

 

(3) Please report back

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‎02-04-2023 11:10 AM

HP Recommended

hi again,

FleX7557_0-1675534187932.png

FleX7557_1-1675534247125.png

here are the following screenshots

Was this reply helpful? Yes No

‎02-04-2023 02:51 PM

HP Recommended

Hello @FleX7557 

 

(1) Download and install

Intel Management Engine Interface (MEI) Driver

2210.2.80.0 Rev.E1.7 MBSep 5, 2022Download

Intel High-Definition (HD) Graphics Driver

30.0.101.2079 Rev.E474.4 MBOct 19, 2022Download

NVIDIA High-Definition (HD) Graphics Driver

30.0.15.1278 Rev.E1018.5 MBSep 5, 2022Download

OMEN Gaming Hub SDK Package

1.0.67 Rev.A42.8 MBNov 25, 2022Download

 

(2) Download, install and update your system with Intel DSA

 

Intel Driver & Support Assistant (Intel DSA)

"The Intel Driver & Support Assistant keeps your system up-to-date by providing tailored support and hassle-free updates for most of your Intel hardware."

 

(3) Restart Windows

(4) Test your notebook

(5) Please report back

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‎02-04-2023 08:41 PM

HP Recommended

I have already done all this and i did it again but it doesn't work

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‎02-05-2023 03:34 AM

HP Recommended

Hello @FleX7557 

 

Send a screenshot of HWInfo <Sensors> showing the CPU and GPU temperature after 5 minutes of gaming.

 

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‎02-05-2023 06:00 AM

HP Recommended

at this point i can confidently say its some problem cause by a recent update probably related to bios because my temps were never off the chart even when playing valo or jedi fallen order for hours 

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‎02-05-2023 11:16 AM

HP Recommended

Hello @FleX7557 

 

Follow the HP standard procedure:

(1) https://www.youtube.com/watch?v=qpiGUojtr3E

(2) Please report back

Restore the BIOS on HP Computers with a Key Press Combination | HP Computers | HP Support
Restore the BIOS on HP Computers with a Key Press Combination | HP Computers | HP Support
youtube.com/watch?v=qpiGUojtr3E
In this video, you will see how to restore the BIOS on your HP computer. Many HP computers allow you to recover the last known working version of the BIOS from the hard drive in case of an issue. Follow the simple steps in this video to restore your BIOS with ease. Chapters: 00:00 Introduction ...
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