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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: Need BIOS password reset on HP Touchsmart 11 notebook

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10-04-2016 11:57 AM
Hello,
Ive never posted here before and dont know if this is the right way to do it but I have a HP Notebook 15 g317cl TouchSmart and im locked out of my bios. Im getting the error 99880036 when i enter the wrong password too many times. It seems i have 2 passwords setup because my first password gets accepted its only when i try to enter my bios i have problems because i dont remember setting up a second password.
Any help would really be appreciated. Tnx
04-15-2017 10:57 PM
Hi @Jayblack
Welcome to the HP Support forum.
Please, try to enter this >> 30789384
as a response code.
This should let you enter BIOS, start your PC, unlock your BIOS and/or reset security settings.
Let me know if this works for you
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
04-15-2017 11:27 PM
You are welcome @Jayblack
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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