-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Need Base System Device Driver for Folio 9470m and Windows 1...

Create an account on the HP Community to personalize your profile and ask a question
02-22-2021 11:17 AM - edited 02-22-2021 11:31 AM
In checking Device Manager after reinstalling Windows 10 64-bit on my older PC, I noticed a listing for Base System Device Driver is missing. When I search on this, I find a similar/same problem but for a ProLiant Server. The expert provides a download to fix the problem. I was tempted to try it but thought to check the community first. will this work, or do I need something specific for this hardware? (This would seem to be a common problem when someone has an older HP Notebook and installs A new copy of Windows 10 64-bit.)
it shows under device type: other devices, manufacturer: unknown, and location: PCI Slot 2
Solved! Go to Solution.
02-22-2021 12:18 PM
You're very welcome.
That one is a tough nut to crack because the W10 driver doesn't work.
See if my instructions at the discussion below work for your model too. It uses the same hardware version of the driver.
or this one...