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HP Recommended

Hello! I need help canceling my order because I need it for college and the date it’s set to arrive is the day my class is over. I need it before than so I need help canceling it. 

1 REPLY 1
HP Recommended

@Cwatermelo1 

 

Welcome to the HP Community.

 

The HP Store where you placed the order - and the HP Store Customer Service - controls purchase / order / cancellation - "everything" store related.

 

We - the HP Community - are not the Store.  We are a user group.

 

We do not have access to any private information, including ordering, contracts, or purchase details.

 

You do need to speak with Customer Service.

 

Suggestion

Calling Customer Service sooner is better than delaying - cancelling might be more difficult the longer you wait.

 

HP Online Store – USA

 

 Store/HP.com USA Sales

 Not your HP store?  Scroll to the bottom of the website and click the Flag to change regions.

 

Customer Service - Examples

 

 For example:  Self-Help Service, Account, Security and Privacy, Tracking, Change Order, Returns and Cancellations, FAQ, Shopping, Shipping and delivery, Rebates / Coupons, Product Support, Parts and services

 

OR

 

Under “I’m looking to buy…” > Select Home Products

Under  “I would like to…” > Select Contact a product specialist before I buy

 

 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.