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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: Need help canceling order because shipping is too long

Create an account on the HP Community to personalize your profile and ask a question
09-07-2021 08:03 AM
Welcome to the HP Community.
The HP Store where you placed the order - and the HP Store Customer Service - controls purchase / order / cancellation - "everything" store related.
We - the HP Community - are not the Store. We are a user group.
We do not have access to any private information, including ordering, contracts, or purchase details.
You do need to speak with Customer Service.
Suggestion
Calling Customer Service sooner is better than delaying - cancelling might be more difficult the longer you wait.
HP Online Store – USA
Store/HP.com USA Sales
Not your HP store? Scroll to the bottom of the website and click the Flag to change regions.
Customer Service - Examples
For example: Self-Help Service, Account, Security and Privacy, Tracking, Change Order, Returns and Cancellations, FAQ, Shopping, Shipping and delivery, Rebates / Coupons, Product Support, Parts and services
OR
Under “I’m looking to buy…” > Select Home Products
Under “I would like to…” > Select Contact a product specialist before I buy
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question / Concern Answered, Click "Accept as Solution"