03-22-2018 03:15 AM
I uninstalled the software for the integrated webcam on my HP Pavillion laptop (CyberLink WebCam), which initially seemed to be fine, but after a reboot I get the HP logo, and then the blue 'choose option' screen. None of the options work. System recovery and System restore do nothing, and I don't have a 'start-up' settings option. I can't get the machine to boot in safe mode either. I'm stuck in a loop and not sure what to do with it.
How could uninstalling the webcam cause this problem? and how on earth do i fix it.
Solved! Go to Solution.
03-22-2018 06:28 AM
You need to recover your system manually follow these steps.
1: shut down your notebook.
2: press f11 repeatedly as soon as you press the power button.
3: select troubleshoot
4: select advanced options then select startup repair follow on screen instructions.
If this doesn't work then repeat first three steps then.
4: select refresh your PC option.
5: select keep my personal files.(options may vary depending on Windows edition)
6: follow on screen instructions.
This still problem isn't solved then you need to reinstall Windows manually. On other PC download Windows 10 iso and create bootable USB/DVD (prefer DVD) insert this bootable USB/DVD to your detective notebook and reinstall Windows 10.
Here is detailed guide.
I hope this worked for you.
If it worked for you don't forget to Mark as Solution.
03-22-2018 12:13 PM
Thankyou for your reply.
Unfortunately startup repair doesn't work, and 'select startup repair' isn't an option on my machine. None of the blue screen options work at all.
I don't have access to a machine with Windows 10 on (at least not for a couple of weeks).
I can't work out how to download the ISO with my old laptop (Windows 7). I'm just going round in circles with this and can't work it out.