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HP Recommended

Hi,

I have similar problems - PCI Simple Communication Controller and Unknown device...   😞

 

PCI\VEN_8086&DEV_9CBA&SUBSYS_80C1103C&REV_03
PCI\VEN_8086&DEV_9CBA&SUBSYS_80C1103C
PCI\VEN_8086&DEV_9CBA&CC_078000
PCI\VEN_8086&DEV_9CBA&CC_0780

 

Unknown device;
ACPI\VEN_HPQ&DEV_6001
ACPI\HPQ6001
*HPQ6001

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You're very welcome.

 

Since you didn't originally mention what OS you needed the drivers for,  I took a guess and posted links to the W10 drivers for those devices.

 

Apparently the first driver pack had drivers for multiple operating systems, but the wireless button driver didn't.

 

So, here is the link to the W8.1 Wireless Button Driver...

 

This package provides the driver for the HP Wireless Button on supported models running a supported operating system. HP Wireless Button allows the physical (hardware) wireless radio button on the system to enable and disable the wireless connection on the system.

 

1.1.15.1 Rev.A   Jan 7, 2016

 

http://ftp.hp.com/pub/softpaq/sp74001-74500/sp74484.exe

View solution in original post

18 REPLIES 18
HP Recommended

Hi:

 

You need these drivers...

 

PCI\VEN_8086&DEV_9CBA:

 

http://ftp.hp.com/pub/softpaq/sp75501-76000/sp75509.exe

 

ACPI\VEN_HPQ&DEV_6001:

 

This package provides the driver for the HP Wireless Button on supported models running a supported operating system. HP Wireless Button allows the physical (hardware) wireless radio button on the system to enable and disable the wireless connection on the system.

 

http://ftp.hp.com/pub/softpaq/sp77001-77500/sp77381.exe

 

 

HP Recommended

Thank You, first problem solved.   :generic:

Other still resist.

Win 8.1, 64-bit.

 

ACPI\VEN_HPQ&DEV_6001
ACPI\HPQ6001
*HPQ6001

HP Recommended

You're very welcome.

 

Since you didn't originally mention what OS you needed the drivers for,  I took a guess and posted links to the W10 drivers for those devices.

 

Apparently the first driver pack had drivers for multiple operating systems, but the wireless button driver didn't.

 

So, here is the link to the W8.1 Wireless Button Driver...

 

This package provides the driver for the HP Wireless Button on supported models running a supported operating system. HP Wireless Button allows the physical (hardware) wireless radio button on the system to enable and disable the wireless connection on the system.

 

1.1.15.1 Rev.A   Jan 7, 2016

 

http://ftp.hp.com/pub/softpaq/sp74001-74500/sp74484.exe

HP Recommended

Hmmm...

 

"A newer version of thos application is already installed on this computer. If you wish to install this version, please uninstall the newer version first..."

 

How to do this?

HP Recommended

That's a good question.

 

Is it in the add/remove programs section in the control panel?

HP Recommended

Thank you for your effort.   :generic:

 

I did it using system restore. Not too sofisticated, but worked this time...   :OpenSmile:

 

Looks OK for now, many thanks again.

HP Recommended

Anytime. 

 

Glad to have been of assistance.

 

I was also going to suggest that approach next.

HP Recommended

You have been very helpful, many thanks again.

 

My mistake (I should mention about OS I use in first post) has caused problems... but, fortunately, it looks like this time without serious consequences...   :Wink:

 

Now remains just that somehow force this laptop to connect via Bluetooth with my Samsung... but that is another story.

 

HP Recommended

You're very welcome.

 

Did you install the corresponding model bluetooth driver for the model wireless network adapter your notebook has?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.