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‎08-12-2022 02:46 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hi all,

This morning my computer was running perfectly fine, and then a windows update automatically installed itself and now my whole computer is screwed. I have no sound, two of my games won't work, I can't play spotify, local files or video files. I have tried literally everything. I have reset the drivers, uninstalled them, uninstalled the update, restarted pc a billion times, you get the point. It won't work with headphones or without, please help me. I need this fixed ASAP.

Category:
2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-12-2022 07:11 AM

HP Recommended

Hello @DH11Fan 

Sorry to hear that you are having problems ... 

 

In most cases, the simplest solution:

 

=> Use Windows Restore to return to the restore point before the error occurred.

 

https://www.windowscentral.com/how-use-system-restore-windows-10

See section < How to recover using System Restore on Windows 10 >

 

Please report your results

View solution in original post

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3 REPLIES 3

‎08-12-2022 07:11 AM

HP Recommended

Hello @DH11Fan 

Sorry to hear that you are having problems ... 

 

In most cases, the simplest solution:

 

=> Use Windows Restore to return to the restore point before the error occurred.

 

https://www.windowscentral.com/how-use-system-restore-windows-10

See section < How to recover using System Restore on Windows 10 >

 

Please report your results

Was this reply helpful? Yes No

‎08-12-2022 03:26 PM

HP Recommended

Windows restore helped - thank you!!

Was this reply helpful? Yes No

‎08-12-2022 04:57 PM

HP Recommended
@DH11Fan wrote:

Windows restore helped - thank you!!

You're welcome !

Good luck

Was this reply helpful? Yes No
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