Smart Hard drive warning

[Prodmendez]

 

My hp envy x360 15” is a couple years old and recently has been giving trouble. It stays SMART hard disk error and when I run the system diagnostics all the tests pass. The only one that does not say pass is the optimized dst test but that only says not available. Windows will not boot and I just get stuck at a black screen when I let the laptop load fully. Probably gonna get a ssd and replace myself but Just want to make sure it isn’t another reason why it’s not working

[Kelley_Sawayn]

The best approach is to test the drive with diagnostics provided by the manufacturer if possible.

Myloweslife

[Prodmendez]

Already tested but the hard drive always pass the test.

[Prométhée]

Hello
the hard drive is defective
It can continue to operate for a certain time, but it can definitively break down, if it is not already the case!
If possible, save personal data
Try a full reinstall
Be careful even if it works, it may permanently break down, save the data regularly.
This may allow you to use the computer while you find a hard drive!
Your computer should be this https://support.hp.com/us-en/product/hp-envy-15-bp100-x360-convertible-pc/16851044/model/16895917?sk...
 HP ENVY x360 15m Convertible PC - Maintenance and Service Guide

You can try to help yourself with this tutorial (sorry not fully translated)

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574

 Using the HP Cloud Recovery Tool (Windows 10, 7)

• Creating and Using a Microsoft Recovery USB Drive (Windows 10)
•  Performing an HP System Recovery

if you have windows 10 you can use microsoft tool
https://www.microsoft.com/en-ca/software-download/windows10