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- HP Community
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- Notebook Operating System and Recovery
- Re: Smart hard disk error

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08-07-2020 06:58 AM
Hello!
When I start the Windows, it show me black screen with next text
SMART Hard Disk Error
The SMART hard disk error check detected an imminent failure. To ensure not data loss, please backup the content immediately and run the Hard Disk Test in System Diagnostics.
Hard Disk 1(301)
F2 System Diagnostics
ENTER Continue Startup
For more information....
When I start Hard Drive Test in system Diagnostics, it works for some rime and just stop with next text
Testing Drive: 1
SMART CHECK: RECCOMENDED ACTION - Executing DST
Long DST: FAILED
Failure ID: UAML1L-9HNA6U-MFPW2K-61FN03
Product ID: 5MN87EA#ACB
HARD DRIVE 1
HDD Temperature: 43 degrees Celsius
Current version 1.24.0.0 - BIOS
And the link to the hp website
So, can u please tell me, what is that problem mean and what should I do?
Solved! Go to Solution.
Accepted Solutions
08-07-2020 09:00 AM
@GerShanti wrote:And may I know what does this failure Id mean?
Hello
the hard drive is defective
It can continue to operate for a certain time, but it can definitively break down, if it is not already the case!
If possible, save personal data
Try a full reinstall
Be careful even if it works, it may permanently break down, save the data regularly.
This may allow you to use the computer while you find a hard drive!
You can try to help yourself with this tutorial (sorry not fully translated)
que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574
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08-07-2020 09:00 AM
@GerShanti wrote:And may I know what does this failure Id mean?
Hello
the hard drive is defective
It can continue to operate for a certain time, but it can definitively break down, if it is not already the case!
If possible, save personal data
Try a full reinstall
Be careful even if it works, it may permanently break down, save the data regularly.
This may allow you to use the computer while you find a hard drive!
You can try to help yourself with this tutorial (sorry not fully translated)
que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------