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t2000kw
Level 3
36 28 1 0
Message 61 of 66
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I just had a Windows Update that included the Synaptics touchpad driver, and it now once again goes in reverse of what it's supposed to so. Now I hav eot go back through this thread to find the place in the registry to fix it.

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Guojin
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4 4 0 1
Message 62 of 66
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I found the following Windows 10 Forum instructions worked for my spectre X360 :

 

  1. Open (Window-R) up regedit.exe
  2. Navigate to: HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTP\Install
    Note this is LOCAL MACHINE, not CURRENT USER.
  3. Look for a key in that Install folder called DeleteUserSettingsOnUpgrade
  4. Double click and change the value to 0 
  **I needed to modify step 3 to : clicking on Subfolder Synaptics, which a list of defaults; Step 4: I set the very first default item to 0
jmafisher1
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5 4 0 0
Message 63 of 66
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Thanks for the info.  It works ok now.  I think it got fixed with a later update.

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Guojin
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Message 64 of 66
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Do you mind specifying where you found the synaptics update? I found only version Windows 10 PS/2 & SMBus Devices v19.0.19.1

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jmafisher1
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Message 65 of 66
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I have 19.2.4.0 and I don't recall if I got it from the Synaptics site or from HP, but that version works.

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TImothyC74
Level 2
16 12 1 6
Message 66 of 66
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I did not change auto update settings and eventually windows installed a driver 19.2.4 26Nov15 which is still not available on the HP website for my model. The updated driver found from windows upates fixed the issues I had. The HP support is horrible. Yes, current working driver is not available from HP STILL! Horrible!!!

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