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HP Recommended

No, sadly nothing yet in the way of updates or a response!

HP Recommended

Just reacting so hp will see a lot of people got the same problem. It looks like this is impossible to fix unless they give it a bois update. throttling at a temperture of 65 degrees is **bleep**

HP Recommended

Since october 17, an update to IME is available:

https://support.hp.com/nl-nl/drivers/selfservice/swdetails/hp-pavilion-15-cc500-laptop-pc/15551393/m...

 

The only info we get from the release notes are this: "Updates the Intel platform ME firmware."

Anyone got time to test wether this influences our throttling problems?

 

 

HP Recommended

I have occasionally managed to game on the notebook at temperatures of 65 degrees with no throthhling whatsoever. I've tried to pinpoint what caused this throttling but I have not been able to find it.

 

I noticed that on my notebook, there was no set temperature where the throtling started. One time it started throttling at 61 degrees, other times at 65 degrees, etc.

 

 

HP Recommended

Thank you for your contribution; i have a similar experience. The throttling temperature doesn't appear to be set in stone. But once it kicks in, it's severe: CPU and GPU go down to their lowest clockspeeds!

HP Recommended

Since the throlling temperature isn't set in stone, there must be something else causing the severe slowdown rather than thermals...

 

Or maybe it tries to anticipate temperature spikes and throttle down ahead of it?

HP Recommended

Maybe, yes! Or maybe some other temperatures (like North- or southbridge) also play a role, i don't know.

It must be in some way related to high-intensity processes like gaming. If i put game settings for Heroes of the Storm on Medium, the game runs fine but throttles a lot; when i put it in Low, the game runs also fine and throttles hardly ever.

HP Recommended

If only we could get a reply from actual HP technicans who were involved in the design of this notebook, but I guess that is too much to ask...

 

 

HP Recommended

I've noticed the trottling is the worst when both the GPU and the CPU are performing at their best, crippling the CPU to about 75% with the power plan options has removed the trottling completely in most games for me, this will however slow your fps down in some games.

Ofcourse it does cripple your laptops speed temporarily so its not really a fix.

A reply from HP would be very helpul!

HP Recommended

i found out when i am only gaming with the cpu, so only set settings to intel HD Graphics, there is no throtteling even though the cpu is in high performance. So it must be with the GPU

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