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HP Laptop 14-bw012nr

I've been trying to factory reset this computer for at least 2 months (on and off, not consistently) and I keep getting the notification that there's not enough memory space to do it. I've deleted/uninstalled everything on the computer (that I knew I could) & I've off-loaded most everything else to my external hard drive.

 

I've gone through the CMD, the SETTINGS>RECOVERY, and have read & applied nearly every article/post that has the potential to be helpful.

 

It's running on Windows 10, but hasn't been updated since I received the computer in '18 because of the lack of space.

 

The warranty is expired.

 

Any help would be appreciated!!!

2 REPLIES 2
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@deevtastic 

 

Its specs

 

   https://support.hp.com/au-en/document/c05810477

 

It ONLY has 32GB eMMC for storage therefore you have to do  a hard way. Please use the following guide:

 

      https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Updating-Windows-10-OS-on-an-HP-Stream-with-3...

 

Regards.

BH
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HP Recommended

I’ve already done those things, but there’s still not enough room. 

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