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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Trying to Wipe Drive and Reinstall Windows 10, will not boot...

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11-11-2018 05:58 PM
The laptop was running well yesterday. When I rebooted, several programs (Error Message: The file could not be accessed by the System") would not open and I could not open Update & Security in the Settings. I decided that my only recourse would be to wipe the drive and reinstall.
I opened BIOS and tried to change the UEFI boot order to a USB Boot Stick with Version 1809 on it. I moved it to the top of the order, but their was a "carot" pointing to the "Boot Manager", which was now 2nd in the order. i tried to boot, and it booted to the Boot Manager. I tried this several times, going back into the BIOS to see if something else would work. No matter what I did, it booted to the Boot Manager.
Any ideas?
Solved! Go to Solution.
11-11-2018 06:59 PM
Ok, Legacy Support Enabled, Secured Boot Disabled, USB Diskette on Key/USB Hard Disk chosen as 1st boot option in UEFI Boot Order chosen 1st. The only problem I see is that the carot is still shown in fron of OS Boot manager.
The Results: It booted to Windows ... darn!
Any ideas?
11-11-2018 07:13 PM
There should be a legacy boot device list showing up.
Restart the PC, tap the ESC key to get the menu of options, and from that select the F9 boot options menu>legacy USB Diskette on Key/USB Hard Disk device, press the Enter key, and hopefully, the PC will boot from the flash drive.
11-11-2018 07:18 PM
Interesting...with legacy mode enabled and secure boot disabled, you should get a list of legacy boot devices...just like in this discussion where the person appears to have the same issue you did.
https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Recovery-disk/td-p/6890374
11-11-2018 07:23 PM
OK, I enabled legacy again, booted to Esc and F9, and now have 3 options, OS Boot manager (UEFI), Boot from EFI file, and Notebook Hard Drive. No USB ooption noted. I'm about to try a DL DVD which I've just created.