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‎06-19-2018 07:26 PM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

Recovery.PNGThis computer hardly has any files on it ... how do I fix this and free up recovery D space, stop the error messages that say it is nearly full.?

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Accepted Solutions

‎06-19-2018 08:23 PM - edited ‎06-19-2018 08:25 PM

HP Recommended

 

Normally the drive will have a little over a gb free as set up at factory to avoid getting messages. Norton backup is notorious for adding/saving files to Recovery drive. Can you see any files that are associated with backup? For instance if I open my D:\Recovery all I see is one folder titled Recovery.  Also be sure System Restore is not turned on for D.

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6 REPLIES 6

‎06-19-2018 08:10 PM

HP Recommended

Hi.

The recovery partition serves to restore the system and the smallest possible space is added by default.
Do not eliminate it because it can help you.

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‎06-19-2018 08:23 PM - edited ‎06-19-2018 08:25 PM

HP Recommended

 

Normally the drive will have a little over a gb free as set up at factory to avoid getting messages. Norton backup is notorious for adding/saving files to Recovery drive. Can you see any files that are associated with backup? For instance if I open my D:\Recovery all I see is one folder titled Recovery.  Also be sure System Restore is not turned on for D.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
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‎06-20-2018 01:20 AM

HP Recommended

Hi,

 

The disk is nearly full and is giving notification. Somehow you will need to remove some files from the drive. In the two posts above is stated that the drive is full and how to try to not have other files saving to the drive, naturally this will not solve the problem you are facing at the moment.

It is an important drive for recovery purposes, even though personally when I have received such messages I have deleted the whole partition as there are any other possible recovery options in Windows 10.

 

Anyway try to follow this solution by @IT_WinSec for a member with similar problem and see if it helps. If not, at least it will give you an idea of the images you could post here for further help. If you need help posting images please let us know.

 

https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Windows-10-Recovery-Drive-Full/...

 

Let me know if you need further help,

David

 

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‎06-22-2018 07:48 AM

HP Recommended

Hi Cheryl,

That is the issue ....  Norton placed back up in the Recovery Drive.  I am afraid to erase... and that is only file in Recovery Drive.  Any advice on next steps?  Thx.  Kirk 

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‎06-22-2018 07:50 AM

HP Recommended

Thank you Dean.  I am concerned I may have messed up my recovering drive .....   Only file in there is recent Norton back up ....  and no other files ....  next steps?   

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‎06-22-2018 07:52 AM

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Will follow link at home tonight 

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