Windows 11 installation does not see the SSD drive

[IstvanFay]

The Windows 11 on my laptop broke down: it does not start up at all, needs to be re-installed. The installation USB drive with the Microsoft ISO file has been created. It starts up, recognizes the laptop, but is not able to see the NVME drive (SSD drive): it does not  see any drives at all, and asks for the device driver for the hard disk. Where could this device driver accessed?

Thanks for your support!

[Paul_Tikkanen · Accepted solution]

Hi:

See if this discussion is of help to you...

Solved: Win 10 install not recognizing the NVME - HP Support Community - 8510047

[IstvanFay]

Hello Paul,

thanks for the fast response, I will check it out!

Best regards,

Istvan

[Paul_Tikkanen]

You're very welcome, Istvan. 

[IstvanFay]

Hello Paul Tikkanen,

thanks, your suggestion has helped, and I did not even need Win 10 to it: there was a Win 11 USB prepared previously and the VMD driver from HP have solved the problem.

Thanks for your support!

Istvan Fay

[Paul_Tikkanen]

Anytime, Istvan:

Glad to have been of assistance  

Cheers, 

Paul