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- Re: Windows Update trying to install HP Update with no suces...
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09-02-2017 05:09 PM
This is what I am receiving from Windows Update:
HP DEVELOPMENT COMPANY, L.P. - SYSTEM - 5/26/17 12:00 AM 6.0.21.1 ERROR 0X800f0247f
Windows has been trying to install this update for days now and I don't know what it is or what to do to fix this. I've looked everywhere on your website and Internet and have found nothing on the subject. Must be something recent. Just started and won't download.
Any suggestions?
Solved! Go to Solution.
09-02-2017 08:49 PM
I think Windows Update is trying to install an update that does not apply to your laptop. Several people have reported problems with this update and HP is looking into it.
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09-03-2017 09:05 AM
Well then I will not worry about it. I thought it was something like that. I've been trying to install and uninstall to no avail. I was worried that I was missing a program or had to install one.
Thank you for your quick answer and would like to know when this will be fixed. Or should I just wait and Windows Update will just stop trying to install it.
Richard
09-03-2017 12:27 PM
I believe this is a problem that must be solved by Microsoft. Many others reporting the same problem.
Biggest issue right now is that it came to light on Fri afternoon before a long holiday weekend. It will probably be Tues before any progress is made working on it.
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09-03-2017 09:25 PM
Download Windows 10 Updates Troubleshooter Tool from Microsoft
Run it and click on "Hide updates" option and you'll be able to hide desired update in the list.
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09-04-2017 12:29 PM
You're welcome.At least the annoyance is gone. I will let you know if I hear anything about it being fixed-but I am just a messenger who reports issues.
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